Last Updated: January 2024
Welcome to Amscan Sales Shop! We’re so excited to help you create magical celebrations. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing partysupplyonsale.com and making a purchase, you agree to these terms.
1. Our Products and Services
Amscan Sales Shop specializes in party supplies and celebration essentials for all your special occasions. Our product range includes:
- Seasonal and holiday decorations (Christmas, birthdays, etc.)
- Costumes for adults, babies, and toddlers
- Party accessories and apparel crafts
- Baking supplies and kitchen items
- Balloons, banners, and party decorations
- Special event supplies (baby showers, bachelorette parties, etc.)
We strive to provide high-quality, festive products to make your celebrations unforgettable. All product images are for illustrative purposes only, and actual colors may vary slightly due to monitor settings.
2. Ordering and Payment
Placing Orders
When you place an order through our website, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you an order confirmation email.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. Your payment information is encrypted and handled with the highest security standards.
Pricing and Taxes
All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders. You are responsible for any customs duties, taxes, or fees imposed by your country’s import laws.
3. Shipping and Delivery
Processing Time
Please allow 1-2 business days for order processing before shipment.
Shipping Methods
We offer two shipping options:
- Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery within 10-15 business days after shipment. Includes tracking.
- Free Shipping: Available for orders over $50. Shipped via EMS with delivery within 15-25 business days after shipment. Includes tracking.
Delivery Areas
We ship globally except to Asia and some remote regions. Delivery times are estimates and may vary due to factors beyond our control, including customs processing, weather, or carrier delays.
Customer Responsibilities
You are responsible for:
- Providing accurate shipping information
- Being available to receive deliveries
- Paying any applicable customs fees or taxes
- Inspecting products upon delivery and reporting any visible damage within 48 hours
4. Returns and Refunds
Return Policy
We want you to be thrilled with your purchase! You may return most items within 15 days of receipt for a refund or exchange, provided they are unused and in original packaging with all tags and accessories.
Non-Returnable Items
For health and safety reasons, we cannot accept returns of:
- Baking cups (hygiene reasons)
- Balloons and accessories (due to their delicate nature)
- Apparel crafts and customized items
- Any used or damaged products
Return Process
To initiate a return:
- Email us at [email protected] within 15 days of receiving your order
- Include your order number and reason for return
- Wait for our instructions (we’ll respond within 24-48 hours)
- Package items securely in original packaging if possible
- Ship to: Amscan Sales Shop, 307 Joel Street, Pooler, US 31322
Refunds
Refunds are processed to the original payment method within 3-5 business days after we receive and approve your return. Original shipping fees are non-refundable. Please allow additional time for the refund to appear in your account (5-10 business days for credit cards, 3-5 for PayPal).
5. User Responsibilities
By using our website and purchasing our products, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use our products only for their intended purposes
- Comply with all applicable laws and regulations regarding product use
- Not reproduce, duplicate, copy, or resell our products for commercial purposes without permission
- Not use our website for any unlawful or prohibited activities
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of Amscan Sales Shop or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.
7. Liability Limitations
Amscan Sales Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our products or website
- Unauthorized access to or alteration of your transmissions or data
- Any statements or conduct of any third party on our website
- Any other matter relating to our services or products
Our maximum liability for any claim related to your use of our website or products shall not exceed the amount you paid for the products in question.
8. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our privacy practices.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state where our business is registered. Any disputes shall be resolved in the courts of that jurisdiction.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Amscan Sales Shop, 307 Joel Street, Pooler, US 31322
Thank you for choosing Amscan Sales Shop to help create your unforgettable celebrations!
Warmly,
The Amscan Sales Shop Team
